Help & Support
Frequently Asked Questions
Everything you need to know before beginning your Glowed By Aurelia ritual.
What are your products made of?
Our products are crafted with thoughtfully selected, naturally inspired ingredients and botanical extracts. Formulas are developed with clean, considered materials and with sensitive-skin considerations in mind.
How long does it take to process my order?
Orders are typically processed within 7–10 business days. Expedited shipping is available for $12.99 at checkout. Processing time is separate.
Are your products suitable for sensitive skin?
Our formulas are created with sensitive-skin considerations in mind. As with any cosmetic or fragrance product, review the product information and patch-test when appropriate for your individual needs.
Where can I find shipping information?
See our Shipping & Delivery page for current processing information and delivery guidance.
How can I contact Glowed By Aurelia?
Visit Contact to send a support message directly.