Help & Support
Frequently Asked Questions
Everything you need to know before beginning your Glowed By Aurelia ritual.
What are your products made of?
Each productâs full ingredient list is provided with the product. Please review it before use, especially if you have sensitivities.
How long does it take to process my order?
Orders are typically processed within 7â10 business days. Expedited shipping is available for $12.99 at checkout. Processing time is separate.
Are your products suitable for sensitive skin?
Every skin is different. Please review the product information and patch-test before first use. If you have sensitivities or allergies, email us for the full ingredient list before you order.
Where can I find shipping information?
See our Shipping & Delivery page for current processing information and delivery guidance.
Do you ship to California?
Not yet. We currently ship within the United States, excluding California. We are working to expand and hope to serve California customers soon. If you enter a California shipping address at checkout, your order will not be processed.
How can I contact Glowed By Aurelia?
Visit Contact to send a support message directly.