Private Client Care · Glowed By Aurelia
Consider it
personal.We're here to help.
Thoughtful support for your orders, rituals, fragrance stories, and every detail in between.
Send a Message
How may we assist you?
Every message is reviewed with care. Please allow 1–2 business days for a thoughtful response.
Order Care
We're listening.
Include your order number when available for faster assistance.
Fragrance
Your story matters.
Questions about a scent or your Story Studio experience are welcome.
Processing
Made with intention.
Standard processing is 7–10 business days. Expedited processing is available by request for an additional fee.